For the purposes of the UK Data Protection Act 1998, Alastair Greenshields of DNA Heritage, 40 Preston Road, Weymouth, Dorset DT3 6PZ United Kingdom is the data controller. Our Data Protection Registration No. is Z8416663

The information you provide will be kept confidential and used to support your customer relationship with us. We collect personal data only if you choose to provide such information, for example by you when ordering our goods and services. This will include name, address, email address, telephone number and may include a cell sample.

Upon request by email or mail, we will provide customers with a summary of any personal information retained by us. You may modify, correct, or update your personal record or cause your personal record to be removed from our database. DNA Heritage will only send personal records to the addresses on file for the individual named, or to the Project Administrators of your DNA Project if you are taking part in one.

In order to provide the best service, DNA Heritage may automatically collect and/or track the home server domain names, type of client computer, and type of web browser of visitors to our website. Cookies are also stored on the client computer.

Where possible, all information held by DNA Heritage is encrypted although the security of information transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by customers who transmit information by means of e-mail or other internet link shall be borne solely and exclusively by the customer and in no event shall any such losses in whole or part by borne by us.

By placing an order you signify that you freely and specifically consent to the collection and processing of any personal data you provide. If you are a member of a Surname Project, you are also signifying that you freely and specifically consent to access to certain personal information by the Project Administrators of your Surname Project.

We may use the data you provide for our internal business purposes but we shall not disclose any data to any third party unless specifically requested by the organisations processing credit/debit card transactions on our behalf in an effort to eliminate fraud. We do not sell or otherwise provide any customer information to mailing list or direct marketing companies.

Any mailing lists of customers that DNA Heritage maintains specifically requires each customer to opt-in and are used solely to keep customers updated and informed regarding DNA Heritage. Customers can be removed from such mailing lists at any time by contacting DNA Heritage via email.

On several pages on the website, a 'search facility' enables website users to search for a surname (or variant surname) of a customer and view results of the surname search. By default, just your surname is placed on our search facility, which will allow other researchers to search and find your surname. If you wish, you can adjust this to allow your surname, variant surnames, web address and objectives of your own test to be placed on our search facility, using the Project Management tools. If you wish to remove your surname from the search facility, you may adjust the sttings on your 'Management Page' or you can write to us instead. Surname Project Administrators have the option of submitting/removing their Project details (which usually includes surnames being researched) to the 'search facility' via their pages at Oracle. We will screen and forward any contact messages from other researchers on to individual customers via email. Email addresses of our customers are never disclosed.

Cell samples are destroyed after a period of 6 months once the order to which they relate is delivered as a laboratory quality control measure. This period also allows any other tests to be ordered by the customer without the need for re-submission of a sample. Other data is kept only as necessary for our own internal business purposes.

Please be aware that external web sites that may be accessed via hyperlinks from our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to our site are not covered by this privacy statement. Please contact us if you require any further information about the use of your personal data.